Complete report on Community Support in ICOS available at: https://envriplus.manageprojects.com/projects/requirements/notebooks/470/pages/60
ICOS must be prepared to support its user communities on several levels, including user-friendly web-based interfaces for discovering and accessing ICOS data products, providing documentation and support information (e.g., as a wiki and a FAQ), operating a “help desk”, and offering training (tutorials, workshops). At the same time, ICOS also recognizes the need to provide training on ITC- and e-Infrastructure-related topics to its own personnel. |
The detailed RI response to this part of the requirements questionnaire is attached: ICOS - 7 - Community support 2016-01-27.docx
| Go-between | Alex Vermeulen |
|---|---|
| RI representative | Maggie Hellström |
| Period of requirements collection | September 2015 - December 2015 |
| Status | Finished |
Add additional rows to the above table if you have covered this topic with this RI by holding discussions with several people, or if you have delegated some discussions; to show the full authorship and duration.