This document is a support guide for those who develop training materials and deliver training events using EOSC-hub efforts. In order for WP11 to efficiently manage training delivery and improve the quality of these events, some guidelines will be provided. This document also intends to collect best practices from our experienced trainers -- this will help to share experiences within EOSC-hub and beyond. This document is a group work and will keep alive for updating.

Guide for EOSC-hub Trainers

Plan for Training

According to EOSC-hub DoA, WP11 should provide training plan by M3, M12, and M24

Period	Training plan contents	By When
1PY training	EOSC-hub core services training delivery TSs training events	M3
2PY training	EOSC-hub core services training delivery TSs training events	M12
3PY training	EOSC-hub core services training delivery TSs training events CCs training events	M24

WP11 uses a google sheet for internal management of planned training events.

https://docs.google.com/spreadsheets/d/1dYZk12kJg3oQM7HjMTG_C7lz0WgSbksHGXQNCfPMdH0/edit

This training programme is supposed to be a “live document”. New events/contributions from different TSs, CCs and research communities can feed into this programme during the course of the project and contribute to the creation of a knowledge network.

Prepare for Training

When you prepare for any trainings:

Please inform WP11 members about new upcoming training events:

Write to training@mailman.eosc-hub.eu specifying:

The title of the event
The date of the event
The type of the event (e.g.: webinar, f2f, hackathon, workshop, tech talk, etc.);
The organiser and a key contact for the event
The target audience

When needed, get supports for

Training e-Infrastructure
Review and feedback on training materials and delivery
Promotion of the trainings
Financial supports

Register the upcoming event/materials in the Training Catalogue.
see HowTo: Training Catalogue

Deliver Training

Deliver training materials
Refer to Best Practises for Developing Training Materials
Deliver a training event
Refer to Best Practises for Running a Training Event

Templates and Tools

Communication toolkit, including project logo, word and Powerpoint templates are available at: https://wiki.eosc-hub.eu/display/EOSC/Communications+Toolkit

The current list of tools and/or services available for supporting the delivery of training events are available at:

https://wiki.eosc-hub.eu/display/EOSC/Online+tools+and+services+for+supporting+training

Report for Training

WP11 collects feedback and statistics of training delivery. WP11 has prepared the following document templates.

EOSC-hub_Training_Evaluation_Form_v1
- This document is used to collect feedback about the training event. It has to be distributed to the participants for example at the beginning of the training session (people may leave before the end of the training, so it would be good to distributed it early).
- Participants to training events are kindly invited to fill in the evaluation form before to leave the training room and return it back to the trainers.
- Trainers are tasked to collect the evaluation form at the end of the event.
EOSC-hub_Training_Event_Reporting_form
- After the event, the trainers are kindly invited to use this template to produce a report about the event. The report will be used to monitor the work plan and produce metrics.
- The report has to be sent to: giuseppe.larocca@egi.eu
- Care should be taken for data protection issues, e.g., all personal information of participants should be removed if there are not permit from them.

The training feedback forms are MANDATORY for each training event. It will be used for project reports. All the document templates are available at: https://documents.egi.eu/document/3296

Training Attendance record: 1 print out, distribute at the beginning, and collect at the end of the event
Training evaluation form: fill the part marked as [RED], N print out depending on participation, distribute at the beginning and collect before people leave
Training Event Reporting form: summery report after the training event, sent back to Giuseppe (giuseppe.larocca@egi.eu )

After the event, WP11 members and/or organiser also need to populate:

- The list of EOSC events, available at: https://wiki.eosc-hub.eu/display/EOSC/Events
- The dissemination activities, available at: https://wiki.eosc-hub.eu/display/EOSC/Dissemination+Activities

IMPORTANT NOTICE:

Several pages may have restricted access. To get an access to internal pages one needs to create EGI SSO account https://www.egi.eu/sso and contact eosc-hub-po@mailman.egi.eu providing user name, with WP/task leader in CC.

Technical Support

For generic questions or inquiries related to the organisation of training events, please contact: training@mailman.eosc-hub.eu

Technical Support

For generic questions or inquiries related to the organisation of training events, please contact: training@mailman.eosc-hub.eu

Best Practises for Developing Training Materials

Training materials can be in various formats, include but not limited to:

Slides: at the basic level all EOSC-hub service will be provided with one set of training materials in the form of presentation slides, e.g., ppt, pdf
Slides with recording: e.g., ppt with recording of voice and demos
Videos clips: e.g., camera recording of a live course etc.
Self-study materials
Hands-on exercises

Here we consider the slide presentation which is the basic request for EOSC-hub services training material. We recommend an introduction level training material should cover the following aspects:

Aspects	Description
Basic information	title, authors, contact of authors, date, versions
Goal	stating the learning objective of the training material
Target audience	type of people for who this training material is relevant for
Context	Where is the service located in the EOSC-hub architecture The service can be used to support which phases of a research (data) lifecycle -- this would be easily understood by users Service providers’ information Development backgrounds
Introduction	short and clear describe what the service does
Why should users choose to use the service	What are the problems the service tries to resolve How good the service is comparing to existing technology What benefits can the service bring to the users Who have already been using the service -- existing user base
What the service does -- provide information about	What are the problems the service tries to resolve How good the service is comparing to existing technology What benefits can the service bring to the users Who have already been using the service -- existing user base
How can users use the service	Access interfaces Different access options Usage modes -- provide examples and use cases
Reference	User guides to get started Help desk information
Quiz or exercise

Reuse of Existing Materials

It is possible to reuse existing training material. However, the information should be checked and kept up-to-date.

Review

It is highly recommended that to have contents checked before publishing on an online training catalogue.

Evaluation should consider the following aspects:

Recommended contents are covered
Technology description is sound, logic is clear
Keep target audience in mind, the contents are easily understood, expressions are simple and clear
Licence issues -- special care should be taken whether there are contents related to licence or copyright issues

It is recommended to have a lightweight review process, e.g., identify 2 reviewers :

a technical expert
a user expert who has experiences of working with end users

Training Materials Developing Tools

(Thanks to Baptiste for the information) some nice tools for developing training courses including:

Teachable https://training.robustperception.io/p/introduction-to-prometheus (quite nice, lots of features, seems to be generally praised by the users, there is also a free offer with unlimited courses but limited to one authors, and the interesting offer (5 authors) is 83 $/month)
Thinkific: https://www.thinkific.com/(a recurrent alternative to teachable)
Podia: https://www.podia.com/features (a newcomer, trying to get some clients from teachable)
Newkajabi: https://newkajabi.com/ (most expensive (and maybe just too expensive for us) but seems nice wrt features)

Best Practises for Running a Training Event

Training is to develop abilities through practice with instruction (or supervision). Training is different from university teaching. Teaching is to provide knowledge, instruction or information. Training is more practical and specific, it focuses on doing. Tone of a trainer should be encouraging and enthusiastic rather that critical/skeptical as a school teacher.

Type