WP leader: EGI.eu
T4.1 Operations Coordination and Supplier Relationship Management
T4.2 Order and Customer Relations Management
T4.3 Service Availability, Continuity and Capacity Management
T4.4 Information Security Management
T4.5 Incident and Service Request Management, Problem Management
T4.6 Configuration Management, Change Management, Release and Deployment Management
WP leader: KIT
T5.1 Identification, Authentication, Authorisation and Attribute Management
T5.2 Marketplace and Order Management Tools
T5.3 Integrated Business and Operations Support Systems
T5.4 Monitoring, Accounting, Messaging, Security Tools
WP leader: EGI.eu
T11.1 Training programme and online services for training
T11.2 Data Management Planning
T11.3 Federated Service Management Training and Certification
T11.4 Training about common and federated services
T11.5 Domain-specific training to data providers and data scientists
WP leader: EGI.eu