This document is a support guide for those who develop training materials and deliver training events using EOSC-hub efforts. In order for WP11 to efficiently manage training delivery and improve the quality of these events, some guidelines will be provided. This document also intends to collect best practices from our experienced trainers -- this will help to share experiences within EOSC-hub and beyond.  This document is a group work and will keep alive for updating.

Guide for trainers

Planning for training

According to EOSC-hub DoA, WP11 should provide training plan by M3, M12, and M24

WP11 uses a google sheet for internal management of planned training events. 

https://docs.google.com/spreadsheets/d/1dYZk12kJg3oQM7HjMTG_C7lz0WgSbksHGXQNCfPMdH0/edit

This training programme is supposed to be a “live document”. New events/contributions from different TSs, CCs and research communities can feed into this programme during the course of the project and contribute to the creation of a knowledge network.

Preparing for training

When you prepare for any trainings,

1. Please inform WP11 members about new upcoming training events:

   HowTo

   Write to training@mailman.eosc-hub.eu specifying:

   • The title of the event
   • The date of the event
   • The type of the event (e.g.: webinar, f2f, hackathon, workshop, tech talk, etc.);
   • The organiser and a key contact for the event
   • The target audience
2. When needed, get supports for
   • Training e-Infrastructure
   • Review and feedback on training materials and delivery
   • Promotion of the trainings
   • Financial supports
3. Register the upcoming event/materials in the Training Catalogue. (see HowTo: Training Catalogue)

Reporting for training

To facilitate the collection of feedback and statistics, WP11 has prepared the following document templates:

• EOSC-hub_Training_Evaluation_Form_v1

• This document is used to collect feedback about the training event. It has to be distributed to the participants for example at the beginning of the training session (people may leave before the end of the training, so it would be good to distributed it early).

• Participants to training events are kindly invited to fill in the evaluation form before to leave the training room and return it back to the trainers.

• Trainers are tasked to collect the evaluation form at the end of the event.

• EOSC-hub_Training_Event_Reporting_form

• After the event, the trainers are kindly invited to use this template to produce a report about the event. The report will be used to monitor the work plan and produce metrics.

• The report has to be sent to: giuseppe.larocca@egi.eu  

• Care should be taken for data protection issues, e.g., all personal information of participants should be removed if there are not permit from them.  

The training feedback forms are MANDATORY for each training event. It will be used for project reports. All the document templates are available at: https://documents.egi.eu/document/3296

After the event, WP11 members and/or organiser also need to populate:

• The list of EOSC events, available at: https://wiki.eosc-hub.eu/display/EOSC/Events

• The dissemination activities, available at: https://wiki.eosc-hub.eu/display/EOSC/Dissemination+Activities

Templates and tools

Communication toolkit, including project logo, word and Powerpoint templates are available at: https://wiki.eosc-hub.eu/display/EOSC/Communications+Toolkit

The current list of tools and/or services available for supporting the delivery of training events are available at:

https://wiki.eosc-hub.eu/display/EOSC/Online+tools+and+services+for+supporting+training

Technical Support

For generic questions or inquiries related to the organisation of training events, please contact: training@mailman.eosc-hub.eu.

Best Practises for Developing Training Materials

Type

Training materials can be in various formats, include but not limited to:

• Slides: at the basic level all EOSC-hub service will be provided with one set of training materials in the form of presentation slides, e.g., ppt, pdf
• Slides with recording: e.g., ppt with recording of voice and demos
• Videos clips: e.g., camera recording of a live course etc.
• Self-study materials
• Hands-on exercises

Contents

Here we consider the slide presentation type which is the basic request for EOSC-hub services training material.

We recommend an introduction level training material should cover the following aspects:

• Basic information: title, authors, contact of authors, date, versions

• Goal: stating the learning objective of the training material

• Target audience: type of people for who this training material is relevant for

• Context:   

• Where is the service located in the EOSC-hub architecture

• The service can be used to support which phases of a research (data) lifecycle -- this would be easily understood by users

• Service providers’ information

• Development backgrounds

• Introduction: short and clear describe what the service does

• Why should users choose to use the service

• What are the problems the service tries to resolve

• How good the service is comparing to existing technology

• What benefits can the service bring to the users

• Who have already been using the service -- existing user base

• What the service does -- provide information about:

• Service functionalities and features

• Architectures and components

• Related technologies

• Definitions and Terminologies should be provided (or included as notes)

• How can users use the service

• Access interfaces

• Different access options

• Usage modes -- provide examples and use cases

• Reference:

• User guides to get started

• Help desk information

• Quiz or exercise

Slide Template

Please use EOSC-hub presentation template where is possible. Communication toolkit, including project logo, word and Powerpoint templates are available at: https://wiki.eosc-hub.eu/display/EOSC/Communications+Toolkit

Reuse of Existing Materials

It is also possible to reuse existing training material. However, the information should be checked and kept up-to-date.

Review

It is highly recommended that to have contents checked before publishing on an online training catalogue. 

Evaluation should consider the following aspects:

• Recommended contents are covered

• Technology description is sound, logic is clear

• Keep target audience in mind, the contents are easily understood, expressions are simple and clear

• Licence issues -- special care should be taken whether there are contents related to licence or copyright issues

It is recommended to have a lightweight review process, e.g., identify 2 reviewers :

• a technical expert

• a user expert who has experiences of working with end users

Training Materials Developing Tools

(Thanks to Baptiste for the information) some nice tools for developing training courses including: 

• Teachable https://training.robustperception.io/p/introduction-to-prometheus (quite nice, lots of features, seems to be generally praised by the users, there is also a free offer with unlimited courses but limited to one authors, and the interesting offer (5 authors) is 83 $/month)

• Thinkific: https://www.thinkific.com/(a recurrent alternative to teachable)

• Podia:  https://www.podia.com/features (a newcomer, trying to get some clients from teachable)

• Newkajabi: https://newkajabi.com/ (most expensive (and maybe just too expensive for us) but seems nice wrt features)