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버전 비교

이전 버전 3

changes.mady.by.user Georgios Koloventzos

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비교대상

새 버전 현재

changes.mady.by.user Nadia Tonello

에 저장

키

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  • 이 줄이 삭제되었습니다.
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발췌

Creating a ticket via xGUS web interface

  • Authentication
    • Using EUDAT B2ACCESS or

    1 Go to the helpdesk web page https://helpdesk.eosc-hub.eu/

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    2. Authentication: The authentication can be done using EUDAT B2ACCESS, EGI Check-in

    . For new users, we recommend to register in any of these 2 federated AAI’s to be able to access to xGUS and submit a request/incident.create an incident/request

    , or any other EOSC Portal AAI service:

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    3. Description: From the top menu tab, click on “Submit Ticket” and fill

    up

    the form to create a request/incident. The information asked in the form

    linked to this top menu tab

    Image Removedis requested to identify the issue and give the appropriate support.

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    4. Submission:  By clicking the Submit button at the bottom of the form, the issue will be sent and First Level support will be notified about the new ticket submission.