| 발췌 |
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Creating a ticket via xGUS web interface1 Go to the helpdesk web page https://helpdesk.eosc-hub.eu/ |
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2. Authentication: The authentication can be done using EUDAT B2ACCESS |
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, EGI Check-in |
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, or any other EOSC Portal AAI service:
3. Description: From the top menu tab, click on “Submit Ticket” and fill |
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the form to create a request/incident. The information asked in the form |
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is requested to identify the issue and give the appropriate support.
4. Submission: By clicking the Submit button at the bottom of the form, the issue will be sent and First Level support will be notified about the new ticket submission. |
