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(전구) Templates and Tools

책갈피
Feedback
Feedback
Report for Training

  1. WP11 collects feedback and statistics of training delivery. WP11 has prepared the following document templates. 

    • EOSC-hub_Training_Evaluation_Form_v1

      • This document is used to collect feedback about the training event. It has to be distributed to the participants for example at the beginning of the training session (people may leave before the end of the training, so it would be good to distributed it early).

      • Participants to training events are kindly invited to fill in the evaluation form before to leave the training room and return it back to the trainers.

      • Trainers are tasked to collect the evaluation form at the end of the event.

    • EOSC-hub_Training_Event_Reporting_form

      • After the event, the trainers are kindly invited to use this template to produce a report about the event. The report will be used to monitor the work plan and produce metrics.

      • The report has to be sent to: giuseppe.larocca@egi.eu

      • Care should be taken for data protection issues, e.g., all personal information of participants should be removed if there are not permit from them.  

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    The training feedback forms are MANDATORY for each training event. It will be used for project reports. All the document templates are available at: https://documents.egi.eu/document/3296

    1. Training Attendance record: 1 print out, distribute at the beginning, and collect at the end of the event
    2. Training evaluation form: fill the part marked as [RED], N print out depending on participation, distribute at the beginning and collect before people leave
    3. Training Event Reporting form: summery report after the training event, sent back to Giuseppe (giuseppe.larocca@egi.eu )
  2. After the event, WP11 members and/or organiser also need to populate:

...

Here we consider the slide presentation which is the basic request for EOSC-hub services training material. We recommend an introduction level training material should cover the following aspects:

AspectsContentsDescription
Basic informationtitle, authors, contact of authors, date, versions
Goalstating the learning objective of the training material
Target audience

type of people for who this training material is relevant for

Context

  • Where is the service located in the EOSC-hub architecture

  • The service can be used to support which phases of a research (data) lifecycle -- this would be easily understood by users

  • Service providers’ information

  • Development backgrounds

Introductionshort and clear describe what the service does
Why should users choose to use the service


  • What are the problems the service tries to resolve

  • How good the service is comparing to existing technology

  • What benefits can the service bring to the users

  • Who have already been using the service -- existing user base

What the service does -- provide information about

  • What are the problems the service tries to resolve

  • How good the service is comparing to existing technology

  • What benefits can the service bring to the users

  • Who have already been using the service -- existing user base

How can users use the service

  • Access interfaces

  • Different access options

  • Usage modes -- provide examples and use cases

Reference

  • User guides to get started

  • Help desk information

Quiz or exercise


...

When preparing for the events, one can consider the following activities:

ActivitiesDescriptions
Develop a training plan

  • Setting training goals

  • Assess end users’ needs

  • Training delivery methods

  • Create a training program

Prepare training materialSee Best Practises for Developing Training Materials
Book training facilities and resources

Including e.g.,

    • The available EGI training e-Infrastructure

    • Remote meeting facilities (check the number of connections)

    • Meeting rooms, arrangement for catering, projectors, etc.

    • Feedback forms or online survey

Staffing

    • Staffs

    • Request for financial support (if needed)

Create the agenda

For example, using the online training catalogue, and describing:

    • Time

    • Location / connection methods

    • Introduction of the events

    • Trainers’ information/organisation

    • Target audiences

    • Requirements for audience

    • Registration links

Promote the event

  • Prepare advertising message

  • Promote the training through appropriate communication channels, e.g.,

    • TCs/CCs mailing list and their communities

    • EOSC-Hub news, twitter etc. (WP3)

    • OpenAIRE Advance (if the event is relevant for the project)

Get supports

If technical support is needed, please contact: training@mailman.eosc-hub.eu

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(전구) The following checklist can be used to ensure things are ready for the events:

  •  Materials (VMs/containers/slides/guides): completed and reviewed
  •  Advertising message: completed and reviewed
  •  Event webpage: created and online
  •  Event is promoted via right communication channel
  •  Event facilities: arranged
  •  Registration and logistic information: provided
  •  Request for trainees: provided
  •  Involved people: confirmed
  •  (Budget): approved
  •  Feedback forms: ready for distribution 
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(전구) Tips for how to market your events

(눈금) Choose a date that works for your audience: Tuesdays and Thursdays make for good meeting days, avoid holidays and Fridays. Don’t compete with similar events.  Send out save the dates early. Build your schedule/agenda early and communicate it to your audience

(눈금) Write an attractive and convincing message. Consider who are your main targets audience (industry, senior, academic, PhD/PostDoc), write a message that attractive (one-lines, joke, visual), and convincing ("what is in it for me", well know/respected trainers, quotes from participants, 'bring your own data/use cases/work')

(눈금) Promotion time: 3 weeks in advance for webinars -- people get next two-week calendar full. But don’t be too early either -- people will forget. Send Reminder one-week, then 1-day before. For face-to-face events, at least 4 months in advance for small to medium size events.

(눈금) Promote via right communication channels. Ask your joint organisers, your speakers, attendees, partner project or organisations for help with the promotion. Promote at conferences, mailing list; Use flyers, posters, etc. Advertise on social mediaand consistently updates with information about your events including registration page. Using google ad (small cost to put your adv at the top), twitter, LinkIn, etc.

Delivery

When coming to the event day, the trainers can consider the following activities

ActivitiesDescriptions
Pre-training activities

  • Check with event facilities, e.g. projector, microphone, remote connection

  • Print the participants attending form (see Report for Training)

  • Print the materials if there are needed

  • Print feedback forms if they are needed (see Report for Training) (it is also possible to use an online tool such as SurveyMonkey. However, experience shows that using a print-out version can guarantee to receive feedback before students leave the room).

Training activities

  • Circulate the participants attending form to collect the list of participants attending the training eventDeliver the training content

  • Take photos of the events for dissemination purposes ((경고) ask permission for faces).

  • Distribute feedback/evaluation forms (and collect them if they are physical copies).

Post-training activities

  • Upload materials to the event webpage.

  • Collect feedback forms if they are not in the electronic forms, or reminder the students to fill an online feedback form

  • Clean up the EGI training e-Infrastructure after planned time if used

  • Report feedback/evaluation to WP11. (see Report for Training)

  • Contact communication team for a newsletter, twitter, with pictures taken from the events.


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(전구) Effective training techniques

Tip1: Combine different training styles:

  • Powerpoint presentation

  • Blackboard or whiteboard

  • Video portion

  • Storytelling

Tip2: Engage with audiences, use interactive methods, such as:

  • Quizzes

  • Small group discussion

  • Case studies

  • Active summaries

  • Q&A sessions

  • Question cards

  • Role-playing

  • Demonstrations

  • Participant control: Create a subject menu of what will be covered. Ask participants to review it and pick items they want to know more about. Call on a participant to identify his or her choice. Cover that topic and move on to the next participant.

  • Games

It may take longer time. Some methods, such as participant control, can be less structured. Trainers need to make sure that all necessary information is covered.

Tip3: Hands-on training:

  • Demonstration: are attention-grabbers. Combined with the opportunity for questions and answers, this is powerful, engaging form of training. Give demonstration before letting the learners try.

  • Hand-on exercise:

    • Answer questions

    • Suggest more effective strategies

    • Correct errors

    • Guide toward goals

    • Give support and encouragement

    • Provide knowledgeable feedback

You may need assistants for a large group (>20). Ask local host for volunteers.